Safety

Safety, designed in

We don't treat safety as a feature — it's the foundation. Here's how MapCars protects you before, during, and after every single ride.

Before you ride

Only verified drivers

Licence verification

Every driver’s PHV licence and documents are checked before they can accept a single trip.

Vehicle & driver details

See your driver’s name, photo, rating, car model and number plate before they arrive.

During your trip

Help is one tap away

Live GPS tracking

Your route is tracked the whole way, so you always know you’re heading in the right direction.

Share your trip

Send a live link to friends or family so they can follow along until you arrive safely.

In-app emergency

Reach help fast from inside the app if anything ever feels wrong on a journey.

After you arrive

Accountability that lasts

Two-way ratings

Riders and drivers rate each other after every trip, keeping the whole community accountable.

Private by default

Your data is protected with strong security and never sold. Read our privacy policy for the full picture.

Questions about safety?

Our team is here to help. Reach out any time — your peace of mind is the whole point.